Assign the public domain you used as UPN to this Azure tenant. Create an Azure Account and create an Azure tenant ( here’s how ).contoso.local), assign a public domain (e.g. If you are using a private active directory domain suffix (e.g.

If you do not have Microsoft 365 but just “local” Active Directory, you can still sync those users with 3CX and enable SSO for them.

Non-Microsoft 365 users (Local Active Directory) See the guide on how to configure 3CX with Microsoft Teams.

Requires Microsoft Microsoft 365 E5 subscription plan or Microsoft Teams + Microsoft Phone System (add-on) for those teams users that wish to call or be called.

Allows Teams users to be called by 3CX users and teams users to make outbound calls via 3CX.

Microsoft 365 Business Basic, Standard or Premium.

Requires Microsoft Microsoft 365 Accounts with Exchange subscription plan:.

This allows seamless call routing adjustments when on the road or in a meeting. if you are in a meeting your status will be set to busy.

3CX Profile status is changed based on the Microsoft Calendar, i.e.

Shared mailbox contacts are synced with the 3CX Company directory.

Users' personal contacts are synced with the 3CX personal phonebook so they can easily trigger calls from 3CX to any 365 contact.3CX’s Management Console needs to be accessible from the internet to receive immediate changes of users, contacts, or profiles.Requires Microsoft 365 Accounts, Azure Active Directory, or a local Active Directory synced to the cloud using Azure Connect.Enable SSO so users can use their Microsoft Account to log in to the 3CX Web Client and Management Console.Sync user accounts from Microsoft 365 or Azure Active Directory (Local Active Directory synced to the cloud).Setup Microsoft integration to sync users, enable SSO and contact/calendar sync depending on Microsoft subscription and 3CX Edition Standard Edition integration Non-Microsoft 365 users (Local Active Directory).

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